Shipping policy

SHIPPING POLICY

Last Updated: August 22, 2026

1. Order Processing All orders are processed within one (1) to three (3) business days, excluding weekends and federal holidays. Orders placed after 5:00 PM EST or on weekends will begin processing the next business day. You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Methods & Estimated Delivery Times LITVAAZ or ZYLIT currently offers the following shipping options within the United States:

  • Standard Shipping — Estimated 5–7 business days

Delivery times are estimates provided by the carrier and are not guaranteed. LITVAAZ or ZYLIT is not responsible for carrier delays.

3. Shipping Rates Shipping rates are calculated at checkout based on order weight, dimensions, and destination. Any applicable rates will be displayed before you complete your purchase.

4. Order Tracking Once your order ships, you will receive an email with your tracking number. You can use this number to track your shipment directly on the carrier's website.

5. Damaged or Lost Shipments Risk of loss passes to you upon delivery to the carrier. If your package arrives damaged, please photograph the damage immediately and contact us at support@zylit.us within seven (7) days of delivery. For lost shipments, please contact the carrier directly to file a claim. ZYLIT is not liable for packages lost or damaged after carrier acceptance.

6. Incorrect Address LITVAAZ or ZYLIT is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Please verify your shipping address carefully before completing your order. Re-shipment fees may apply for returned packages due to address errors.

7. Refused or Undeliverable Packages Packages refused at delivery or deemed undeliverable by the carrier will be returned to LITVAAZ or ZYLIT. A re-shipment fee will apply to resend the order. Original shipping charges are non-refundable.

8. International Shipping LITVAAZ or ZYLIT currently ships within the United States only. International shipping availability is subject to change. Any future international orders may be subject to customs duties, taxes, and import fees, which are the sole responsibility of the recipient.

9. Contact For shipping inquiries, contact us at support@zylit.us.